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National Museums NI Terms & Conditions

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  1. You must print the ticket confirmation email and present on arrival.
  2. For events, lectures, workshops or any special events you must arrive at the museum ticket desk at least 15 minutes prior to the time printed. If your event starts at the museum opening time you are not required to arrive 15 minutes in advance. You can see up to date opening times at Should you miss your allocated time, entry cannot be guaranteed.
  3. Your confirmation email with booking reference must be produced as proof of booking on the day of the visit.
  4. National Museums NI reserves the right to refuse entry to any person under the age of 18 if unaccompanied by a parent, group leader or supervising adult.
  5. Payments are non-refundable and bookings can not be exchanged and are non transferable.
  6. Booking confirmation must be retained at all times and submitted for inspection if required.
  7. Advance bookings are not valid in conjunction with any other future voucher, promotion, special offer or package.
  8. No booking may be resold. If National Museums NI reasonably believes that a ticket has been resold, the holder may be refused entry to the museum without payment of compensation.
  9. Prices may be subject to change, however all pre bookings will be honoured at the rate applied at the time of purchase.
  10. A child is considered to be someone up to the age of 17.An adult is considered to be someone between the ages of 18 to 59 inclusive.
  11. A senior citizen is considered to someone aged 60 and over. A student is considered to be someone aged 18 or over and in full time education. Valid ID may be requested as proof of reduced price ticket.
  12. Smoking is strictly prohibited inside all National Museums’ buildings.
  13. Pets and animals are prohibited with the exception of assistance dogs. Dogs are allowed in the outdoor areas of the Ulster Folk & Transport Museum if on a leash.
  14. National Museums NI will endeavour to ensure that all areas of the museum are open for use by visitors. However, National Museums NI reserves the right, in its discretion, for safety, maintenance or otherwise to close any part of the museums with or without prior notice.
  15. Other than liability for death or personal injury resulting from National Museums NI negligence, National Museums NI, its employees or agents shall not be liable for any loss or damage, direct or indirect, howsoever arising, including without limitation any distress, inconvenience or anxiety caused during the course of any visit undertaken and/or during evacuation from any of the National Museums sites.


These terms and conditions are in keeping with the National Museums NI Bye Laws and subject to the same jurisdiction (PDF 5MB).