Museum staff who are employed in a ‘regulated’ position are vetted by Access NI; a service used by organisations working with children.
Staff working with pupils and groups in galleries, houses or delivering educational events have relevant experience and/or training to ensure competent and professional interaction with visitors.
The Museum has trained members of staff able to provide first aid treatment. During public opening hours there are trained first-aiders and first aid appointed persons available, including women. For first aid treatment while you are in the Museum you should ask any member of Museum staff or the Reception Desk at the entrance.
There is an Urgent Care and Treatment Centre identified for each museum.
Accident Reporting and Investigation
A Museum first-aider attending to a casualty must complete an Accident / Incident Report detailing the circumstances of the incident and any injuries sustained. The Senior or Duty Visitor Services Manager is responsible for investigating any accident involving visitors. Where appropriate, accidents will be reported to the local Council Environmental Health Department.
Fire and evacuation
A loud siren and an announcement over the public address system are used to alert staff and visitors of an evacuation. An automatic call is put through to the Fire Brigade for attendance.
When any Fire Alarm sounds–
- Lead your group quickly and quietly to the nearest fire exit. Staff should direct you.
- Do not stop to collect bags and coats.
- Lead your group to the assembly points indicated by staff.
- Do not re-enter any building until you are told it is safe to do so by Museum staff.
- At the assembly point teachers and group leaders should complete their own register and report any missing persons to Museum staff.
- Teachers and Group Leaders should brief their groups, pupils and accompanying adults about the evacuation procedure.
Risk assessments and hazard identification
Museum public areas have been designed and are maintained as safe spaces for all our visitors. Exhibitions and activities are designed with full consideration for effective risk control.
Assessments are completed for new works and activities.
Hazards are identified in daily Museum monitoring programmes. Any hazards identified are isolated or rectified as soon as possible.
There is a sample risk assessment which can be downloaded here which identifies hazards and control measures and allows you to complete the assessment by detailing any specific controls relating to your specific visit.
Health and Safety Policy
National Museums NI has a written health and safety policy which can be downloaded here. Staff attend health and safety training courses in line with their responsibilities and job function.
National Museums NI has in place and maintains insurance cover in respect of Public and Product liability. The limit on these policies is £10,000,000.
The Learning and Partnership teams at each Museum are available to give telephone advice to teachers and group leaders wanting to plan or book a visit, or make changes to a visit itinerary.