Booking and Arrival

How to book and what to expect on your arrival to Ulster Folk Museum

To ensure your visit is as safe and enjoyable as possible, we are reducing the number of people in the museum at any one time by asking visitors to pre-book their arrival window on our website. Once inside the museum, there is no time limit to your visit and you are invited to stay and enjoy everything the museum has to offer at your leisure.

Although no longer necessary, we recommend you still wear a face covering when inside any of our buildings at the Folk Museum for the protection of yourself and others, as advised here by Government guidelines, unless you are exempt.

If you feel more at ease wearing a face covering but forget to bring your own, there will be some available at the admission kiosk.

If you plan to visit Ulster Transport Museum too, we recommend you leave another two hours to get the most out of your visit.

Please arrive during your arrival window to make your day and the queue run a little more smoothly. We cannot guarantee admission if you have not secured your arrival window. Our Visitor Team will be there to answer your questions, navigate your arrival, direct you to the ticket validation queue (e-ticket or pre-printed) and make this experience as easy as possible for you.  

Please note we are no longer able to provide a dual ticket for the Ulster Folk Museum and the Ulster Transport Museum. 

How to book

All visitors to our museum must pre-book an arrival window on our website. All you need to do is select the date you want to visit and your preferred arrival window. That’s it.

Pre-book your tickets for the Ulster Folk Museum

Group bookings of up to 15 people can be made online. Group bookings of 15 people or more will receive a 10% discount. For bookings over 15 people, please email us at info@nmni.com. Read our privacy policy to find out more. 

For more information about booking, read our Terms and Conditions.

Members

If you are a member, don’t forget to bring along your membership card or photographic ID for entry so we can ensure your arrival is as smooth as possible and we can guarantee your free entry.

Access tickets

People with a disability and access helpers accompanying people with a disability are offered free entry to our museums but advance booking is still required. People with disabilities may be asked to confirm their eligibility by presenting one of the following:

  • Award letter from the Department for Work and Pensions
  • Disabled Drivers Blue Badge card
  • Disabled persons bus pass

 The information we hold is held in line with data protection legislation and our privacy policy. Read our privacy policy to find out more. 

For more information about booking, read our Terms and Conditions.

Education and school groups

For Education and School group enquiries, please contact us by emailing education@nmni.com to discuss availability and to book. Due to site capacity restrictions, we cannot accept school bookings without prior arrangement.

When you arrive

Our Visitor Team will be there to warmly welcome you and answer any questions you may have when we reopen. Useful information regarding your arrival is also provided below to help you plan ahead.

Keeping you safe

Help us keep you safe. Remember to wash your hands regularly or make use of our hand sanitiser stations dotted around the museum and try to keep a safe distance from other visitors and staff.

If you’re feeling under the weather, please don't visit the museum. Read more about how we intend to keep you safe on your visit. 

Face coverings

We still recommend you wear a face covering in all of our indoor spaces, as advised here by Government guidelines, unless you are exempt. Face coverings will be available to purchase in our museum shop if you forget to bring your own.

Children under 13 don’t have to wear a face covering and remember, there are circumstances that make it difficult for some people to wear a face covering.

For more information on the government guidelines on wearing face coverings check out www.nidirect.gov.uk and www.publichealth.hscni.net

Checking your ticket

You will receive confirmation of your booking via email. On arrival at Ulster Folk Museum, you may need to queue for a few minutes while we scan tickets. At busy times you may be required to queue outside. We appreciate your patience as we ensure your arrival is as quick and as safe as possible.

Late arrivals

Be sure to arrive at the museum in good time. In the event of late arrival, we will try our best to process your booking, however entry cannot be guaranteed.

Cloakroom

Large pockets are a must because our cloakroom will remain closed. As an open-air museum, much of our site is outdoors so be sure to check the weather before you visit and prepare accordingly.

Food and Drink

Ballycultra Tearooms will be open during museum hours offering food and refreshments.  Capacity in the Tearooms is aligned to current government guidelines and subject to change. When you arrive, place your order at the counter and then take a seat. Our staff will deliver your order to your table. You're encouraged to wear a face covering when walking around the café but not when seated at your table. Cashless payment is advised. If you prefer, you can also bring a picnic to enjoy outdoors on picnic benches dotted around the museum.