Ulster Transport Museum has been awarded the ‘We’re Good to Go’ industry standard mark, certifying that we are adhering to the respective Government and public health guidance, have carried out a COVID-19 risk assessment and have the required processes in place.
Find everything you need to know here about how we intend to keep you safe on your visit.
Keep a safe distance. We are reducing the number of people in the museum at any one time to allow visitors and staff to give each other plenty of space.
Our exhibition galleries are open for you to enjoy including the new Museum of Innovation in the Land, Sea and Sky galleries. To keep you and our staff safe we are managing the number of visitors in the galleries at any one time and we have introduced a new one-way flow system. Remember to keep a safe distance from others inside the galleries and use hand sanitising stations dotted throughout.
We ask you not to touch objects in our exhibition galleries in order to keep you, and them, safe. Access to our trains and trams is also restricted for now so please do not climb aboard.
Face coverings must be worn in the museum at all times unless you are exempt. Face coverings will be available to purchase in our museum shop if you forget to bring your own.
Children under 13 don’t have to wear a face covering and remember, there are circumstances that make it difficult for some people to wear a face covering.
For more information on the government guidelines on wearing face coverings check out www.nidirect.gov.uk and www.publichealth.hscni.net
Cleaning and hygiene
We have increased cleaning across our site to keep a safe and clean environment for all.
Sanitisers are in place but we ask you not to handle objects, in order to keep you, and them, safe. See who can keep their hands by their side the longest! Remember to clean your hands regularly.
We have also installed protective screens at our Admission Desk and retail points.
A new one-way system provides plenty of opportunity to enjoy our exhibitions at your leisure whilst lessening the number of people in exhibition galleries at the one time. Read more about getting around the museum.
Toilets are only able to accommodate one household at a time so don’t leave it too late!
Our Midland Tearooms will remain closed for now. However there are vending machines with hot drink options, cold refreshments, tray bakes and confectionary available and these can be enjoyed in our allocated seating area. Food and drink are not allowed to be consumed in our exhibition galleries in order to help us keep them safe.
You can also bring a picnic with you to enjoy on picnic benches around our museum. Please remember to keep our outdoor spaces tidy and bring any rubbish with you.
Our gift shop is open but with fewer people in store. Please keep a safe distance in store and give others space.
Gloves and sanitiser are available for browsing, although we ask you to please refrain from trying on personal items such as scarves and jewellery. Cash is accepted but contactless payment is advised where possible.
We have also extended our refund policy to 60 days on all items (except earrings and food) and all returned items will be held off sale for 5 days in quarantine.
We feel it is important to reach out and support all of our local suppliers and makers at this time and will be promoting and showcasing their work in store. Every sale also supports the work of National Museums NI.
Read our retail information to find out more.