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COVID-19 Update

Following further guidelines from the NI Executive, in response to the most recent public health update, our four museums - Ulster Museum, Ulster Folk Museum, Ulster Transport Museum and Ulster American Folk Park - will remain closed for a planned four week period. 

 

More information

Keeping You Safe

Help us keep you safe on your visit

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The Ulster Transport Museum has been awarded the ‘We’re Good to Go’ industry standard mark, certifying that we are adhering to the respective Government and public health guidance, have carried out a COVID-19 risk assessment and have the required processes in place. 

Find everything you need to know here about how we intend to keep you safe.

 

Social distancing  

Keep a safe distance. We are reducing the number of people in the museum at any one time to allow visitors and staff to give each other plenty of space.

Exhibitions

Most of our exhibition galleries remain open to enjoy but where we can’t guarantee social distancing these will remain closed.

Our Land, Sea and Sky galleries have reopened. To keep you and our staff safe we will be managing the number of visitors in the galleries at any one time and we have introduced a new one-way flow system. Remember to keep a safe distance from others inside the galleries and use hand sanitising stations dotted throughout.'

We ask you not to touch objects in our exhibition galleries in order to keep you, and them, safe. For now, access to our trains and trams is restricted so please don’t climb aboard.

Face coverings

We strongly recommend that visitors wear face coverings at our sites. Face coverings will be available to purchase in our museum shop if you forget to bring your own.

Children under 13 don’t have to wear a face covering and remember, there are circumstances that make it difficult for some people to wear a face covering.

For more information on the government guidelines on wearing face coverings check out www.nidirect.gov.uk and www.publichealth.hscni.net

Cleaning and hygiene 

We have increased cleaning across our site to keep a safe and clean environment for all.

Sanitisers are in place but we ask you not to handle objects, in order to keep you, and them, safe. See who can keep their hands by their side the longest! Remember to clean your hands regularly.

We have also installed protective screens at our Admission Desk and retail points.

One-way system  

A new one-way system provides plenty of opportunity to enjoy our exhibitions at your leisure whilst lessening the number of people in exhibition galleries at the one time. Find out more about getting around the museum here

Our facilities 

Toilets

Toilets are only able to accommodate one household at a time so don’t leave it too late!

Café

Our Midland Tearooms will remain closed for now but you can still bring a picnic with you to enjoy on picnic benches around our museum. Please remember to keep our outdoor spaces tidy and bring any rubbish with you.

Gift shop

Our gift shop is open but with fewer people in store. Please keep a safe distance in store and give others space. 

Gloves and sanitiser are available for browsing, although we ask you to please refrain from trying on personal items such as scarves and jewellery. Cash is accepted but contactless payment is advised where possible.       

We have also extended our refund policy to 60 days on all items (except earrings and food) and all returned items will be held off sale for 5 days in quarantine. 

We feel it is important to reach out and support all of our local suppliers and makers at this time and will be promoting and showcasing their work in store. Every sale also supports the work of National Museums NI. 

Further details can be found here.

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