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We’re ready for you

We’re looking forward to welcoming you back to our museums.  We may look a little different, but we still feel the same.  We’re starting to reopen our museums beginning with the Ulster Museum on 30 July.

ULSTER MUSEUM
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ULSTER FOLK MUSEUM
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ULSTER TRANSPORT MUSEUM
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ULSTER AMERICAN FOLK PARK
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Booking and Arrival

How to book and what to expect on your arrival to Ulster American Folk Park

Exit Menu

We are open Thursday to Sunday. Pre-book your date and time slot online from 4 August.

Please arrive on time to make your day and the queue run a little more smoothly. We cannot guarantee admission if you have not secured your time slot.

Our Visitor Team will be there to answer your questions, navigate your arrival, direct you to the ticket validation queue (e-ticket or pre-printed) and make this experience as easy as possible for you.

How to book

To ensure your safety, all visitors to our museum must pre-book a time slot on our website. All you need to do is select the date you want to visit and your time slot. That’s it.

Book your visit now. 

Bookings are limited to 10 people maximum.

Our members can book time slots online on the day you would like to visit or if you prefer to book over the phone please call 028 9042 8428 (Monday to Friday, 9.00am to 4.00pm).

If you are a member, don’t forget to bring along your membership card or photographic ID for entry so we can ensure your arrival is as smooth as possible and we can guarantee your free entry.

People with a disability and access helpers accompanying people with a disability are offered free entry to our museums but advance booking is still required. People with disabilities may be asked to confirm their eligibility by presenting one of the following:

  • Award letter from the Department for Work and Pensions
  • Disabled Drivers Blue Badge card
  • Disabled persons bus pass

National Museums NI supports the Department of Health's Test, Trace, Protect strategy for public health in response to Covid-19. The information we hold is held in line with data protection legislation and our privacy policy. Click here to read our privacy policy.

Read our booking Terms and Conditions here.

When you arrive

We have missed you! Our Visitor Team will be there to warmly welcome you and answer any questions you may have. Useful information regarding your arrival is also provided below to help you plan ahead.

Keeping you safe

Help us keep you safe. Remember to wash your hands regularly or make use of our hand sanitiser stations dotted around the museum and keep a safe distance from other visitors and staff.

If you’re feeling under the weather, please refrain from visiting the museum. Find more information about the new safety and hygiene measures we have here.

Face coverings

We’re following all the current guidelines from government and public health advice. So we are encouraging visitors to wear face coverings – especially if you fancy a wander around our museum shop. Don’t worry if you forget yours, we’ll have some available for you to buy when you’re here.

Children under 13 don’t have to wear a face covering and remember, there are circumstances that make it difficult for some people to wear a face covering. For more information on the government guidelines on wearing face coverings check out www.nidirect.gov.uk and www.publichealth.hscni.net

Checking your ticket

You will receive confirmation of your booking via email. On arrival at the Ulster American Folk Park, you may need to queue for a few minutes while we scan tickets. At busy times you may be required to queue outside. We appreciate your patience as we ensure your arrival is as quick and as safe as possible.

Late arrivals

Be sure to arrive at the museum in good time. In the event of late arrival, we will try our best to process your booking, however entry cannot be guaranteed.

Cloakroom

Large pockets are a must because our cloakroom will remain closed. As an open-air museum, much of our site is outdoors so be sure to check the weather before you visit and prepare accordingly.

Food and Drink

Our Loaf café will be open offering a selection of light bites and refreshments but with reduced capacity and social distancing measures in place. Contactless payment is advised. If you wish, you can also bring a picnic to eat outdoors on picnic benches located in our main visitor car park.