Keeping You Safe

Help us keep you safe on your visit

Social distancing  

You should still try to keep a safe distance when exploring the museum. We can monitor the number of people on the museum site and in exhibit buildings at any one time with the pre-booking system we have in place, allowing visitors and staff to give each other plenty of space.

Face coverings

We still recommend you wear a face covering in all of our indoor spaces, as advised by here Government guidelines, unless you are exempt. Face coverings will be available to purchase at the admission desk if you forget to bring your own.

Cleaning and hygiene 

We have increased cleaning across our museum to keep a safe and clean environment for all.

Sanitisers are in place but we ask you not to handle objects in our exhibit buildings, in order to keep you, and them, safe. See who can keep their hands by their side the longest! Remember to clean your hands regularly.

We have also installed protective screens at our Admission Desk and retail points.

Recommended Route

Our recommended route provides plenty of opportunity to enjoy our museum at your leisure whilst lessening the number of people on our site at the one time. Read more about getting around the museum.

Our facilities 

We ask you to please arrive ahead of your time slot so that you can use our facilities before your trip around the museum so as not to delay your visit. 

Toilets

Toilets are only able to accommodate one household at a time so don’t leave it too late! Toilets located in our main building are available to use before you begin your trip around the museum but please remember to leave enough so as not to delay your visit. There are also toilets located throughout the museum grounds.

Café

Our Loaf Café is open during museum hours offering a selection of light bites and refreshments. When you arrive, place your order at the counter and then take a seat. Our staff will deliver your order to your table. You can stop by the café before or after your trip around the museum however please note that due to our one way flow system you will have to re-enter the museum to access the café after your visit. You’re encouraged to wear a face covering when walking around the café but not when seated at your table. Contactless payment is advised.

You can also pick up a drink or bite to eat from our Loaf 'Grab n' Go' service outside our Visitor Centre before your visit as well as locally made ice cream to enjoy on your trip around the museum. Food and drink are not allowed to be consumed in our exhibition galleries or exhibit buildings in order to help us keep them safe. 

If you like dining alfresco why not bring a picnic? We’ve picnic benches in our main visitor car park for you to use. Please remember to keep our outdoor spaces tidy and bring any rubbish with you or bin it. Seating areas will be regularly cleaned by our staff.

Gift shop

Our gift shop will be open but with fewer people in store. Please continue to keep a safe distance in store and give others space. Cash is accepted but contactless payment is advised where possible. We have also extended our refund policy to 60 days on all items (except earrings and food).

We feel it is important to reach out and support all of our local suppliers and makers at this time and will be promoting and showcasing their work in store. Every sale also supports the work of National Museums NI.

Read our retail information to find out more. 

Visitors can drop by the café or shop before or after their trip around the museum however please note that due to our one way flow system you will have to re-enter the museum to access the café or shop after your visit. 

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