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We’re ready for you

We’re looking forward to welcoming you back to our museums.  We may look a little different, but we still feel the same.  We’re starting to reopen our museums beginning with the Ulster Museum on 30 July.

ULSTER MUSEUM
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ULSTER FOLK MUSEUM
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ULSTER TRANSPORT MUSEUM
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ULSTER AMERICAN FOLK PARK
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Keeping You Safe

Help us keep you safe on your visit

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The Ulster American Folk Park has been awarded the ‘We’re Good to Go’ industry standard mark, certifying that we are adhering to the respective Government and public health guidance, have carried out a COVID-19 risk assessment and have the required processes in place.

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Find everything you need to know here about how we intend to keep you safe.

Social distancing  

Keep a safe distance. We are reducing the number of people on the museum site and in exhibit buildings at any one time to allow visitors and staff to give each other plenty of space.

Face coverings

We’re following all the current guidelines from government and public health advice. So we are encouraging visitors to wear face coverings – especially if you fancy a wander around our museum shop. Don’t worry if you forget yours, we’ll have some available for you to buy when you’re here.

Children under 13 don’t have to wear a face covering and remember, there are circumstances that make it difficult for some people to wear a face covering. For more information on the government guidelines on wearing face coverings check out www.nidirect.gov.uk and www.publichealth.hscni.net

Cleaning and hygiene 

We have increased cleaning across our museum to keep a safe and clean environment for all.

Sanitisers will be in place but we ask you not to handle objects in our exhibit buildings, in order to keep you, and them, safe. See who can keep their hands by their side the longest! Remember to clean your hands regularly.

Based on current government guidelines and public health advice, face coverings are not required when visiting the museum, however they are advised when possible.

We have also installed protective screens at our Admission Desk and retail points.

One-way system  

A new one-way system provides plenty of opportunity to enjoy our museum at your leisure whilst lessening the number of people on our site at the one time. Find out more about getting around the museum here.

Our facilities 

Toilets

Toilets will only be able to accommodate one household at a time so don’t leave it too late! Toilets are located throughout the museum grounds.

Café

Our Loaf café will be open and offering a range of light bites and refreshments. To ensure your safety, the number of people in the café at one time will be reduced. Contactless payment is advised where possible and we ask you to please respect social distancing.

If you like dining alfresco why not bring a picnic? We’ve picnic benches in our main visitor car park for you to use. Please remember to keep our outdoor spaces tidy and bring any rubbish with you or bin it. Seating areas will be regularly cleaned by our staff.

Gift shop

Our gift shop will be open but with fewer people in store. Don’t forget to keep a safe distance in store and give others space. Gloves and sanitiser will be available for browsing, although we ask you to please refrain from trying on personal items such as scarves and jewellery. Cash is accepted but contactless payment is advised where possible.

We have also extended our refund policy to 60 days on all items (except earrings and food) and all returned items will be held off sale for 5 days in quarantine. We feel it is important to reach out and support all of our local suppliers and makers at this time and will be promoting and showcasing their work in store. Every sale also supports the work of National Museums NI.

Further details can be found here.

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