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Ulster Museum

Our facilities

Take a trip through Northern Ireland’s treasure house of the past and present, and the worlds of art, history, and natural science.

Exit Menu

Eating

After exploring the exhibition relax in our coffee shop run by Yellow Door, committed to using the best local produce. Pastries, scones and tray bakes are delivered fresh every morning from Yellow Door’s bakery.

At lunchtime enjoy main dishes include stews, hotpots, pasta, salads, soups and doorstop sandwiches made with fresh, local bread. Treat yourself to a glass of wine or a local beer.

Enjoy delightful views over Botanic Gardens as you eat.

Shopping

The Ulster Museum gift shop is open to everyone.

We have a wide range of gifts inspired by our collections. These include books, toys, jewellery, souvenirs, ceramics and textiles. We support local suppliers and artisans, as well as fair trade suppliers.

Every sale supports National Museums NI.

Toilets/baby changing

Fully accessible toilets and baby changing facilities are available on the ground floor and on levels 2 and 4 of the Museum.

Dogs

Dogs are not allowed in the Museum. However, assistance dogs are permitted.

Seating

Seating is available in the Welcome Area and at regular intervals inside the building.

Maps

The main Ulster Museum map is available from the Welcome Desk to help you plan your visit. The map is also available in Italian, German, Spanish and French.

We have a Kids’ Explorer Map which encourages children to look for ten of the most iconic items in the Museum, from a dinosaur to an Egyptian mummy. Children are given ten stickers which they have to put on the map for each item that they find.

We also offer a selection of trails for children, from the very popular dinosaur trail to seasonal trails such as our Easter Trail. Enquire at the Welcome Desk on arrival.

Lunch room

The Grainger Room on the ground floor is used as a lunch room and is available if you wish to eat a snack or packed lunches. Please note that this room is often booked for school groups during the week and may also be booked at weekends for private hire.

Wi-Fi

Free Wi-Fi is available throughout the building.

The Wi-Fi network is “Ulster Museum Guest Wi-Fi”. Once connected you are required to login with your Facebook/Twitter accounts so that you can access the internet.

Cloakroom

The Ulster Museum provides a locker space for the use of visitors to the building, exhibitions, shop, restaurant and café.

The locker fee is £1 and you need a £1 coin to be able to operate the locker.

Luggage, cabin bags and oversized rucksacks can be deposited for a fee at the Welcome Desk.All items are left at the owner’s risk and we advise visitors not to leave money orvaluables in the lockers.The Ulster Museum does not accept responsibility for loss of, or damage to, any deposited items.

It is not possible to store prams, trolleys, bicycles (folding or otherwise) and pushchairs in the lockers. A space is provided in the area to the right of reception. Please note that this area is not monitored and that all items are left at the owner’s risk.

Items may not be left overnight in the cloakroom. Any items left at the end of the day will be handed into the Lost Property, where they can be retrieved the next day for a £5 fee.

A detailed policy is displayed at the entrance of the cloakroom and you should read the full policy before leaving your belongings in one of the lockers.

The Ulster Museum Gift Shop

Ulster Museum Shopping

The Ulster Museum Gift shop is open to the general public as well as museum visitors from 10.00 to 17.00.

With over 5,000 products the Ulster Museum shop offers visitors a wide range of unique and unusual gifts to suit all tastes, ages and pockets.  Our products are inspired by our collections and support local and national designers as well as fair trade suppliers and environmentally friendly items. 

Our shop is only a short trip from Belfast City Centre, so why not pop in and view our extensive range of inspiring gift ideas.  You’ll find everything from jewellery, toys, stationery, books, souvenirs, textiles, ceramics and much, much more – there really is something for everyone!